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Selling Cisco Collaboration Solutions (7942)

  • Overview
  • Who Should Attend
  • Certifications
  • Prerequisites
  • Objectives
  • Content
  • Schedule
Course Overview

Duration: 1 day
Selling Cisco Collaboration Solutions, Learn the skills to successful sell Cisco Collaboration solutions.Businesses today require ongoing interaction between their employees, customers, suppliers, and partners located throughout the world. The challenge is to implement solutions in a way that provides highly secure access and consistent user experience regardless of the device being used. These solutions allow for the safe delivery of video, voice, and data content. Organizations need to understand how to effectively implement these solutions to drive productivity and innovation.In this course, you will learn the elements and business value of Cisco Collaboration solutions. You will learn how to uncover opportunities and position solutions in a way that will clearly demonstrate their relevance to both business and technical decision makers.


Who Should Attend

  • Account managers, pre-sales, and solution sales

Course Certifications

This course is part of the following Certifications:


  • There are no prerequisites for this course.

Course Objectives

  • Business drivers accelerating the need to implement full Collaboration solutions
  • Value of Cisco Collaboration solutions for both technical and business decision makers
  • Elements of the Cisco Collaboration architecture
  • Collaboration architecture opportunities
  • Questioning process to uncover customer needs
  • Overcome common objections to Collaboration architectures
  • Tools and resources to support sales activities

Course Content

1. Collaboration Business Drivers
  • Macro trends
  • Business and technical drivers
2. Cisco Collaboration Solutions
  • Cisco Collaboration architecture
  • Architectural elements
  • Features and benefits
3. Collaboration Opportunities
  • Recognizing Collaboration opportunities
  • Using the strategic questioning process to uncover customer needs
  • Asking effective questions
4. Positioning the Value of Collaboration
  • Business vs. technical decision makers
  • Tailoring your conversation
  • Using tools and resources
5. Action Planning
  • Your Collaboration opportunity
  • Personal learning plan

Course ID: 7942

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