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Siebel Technical Foundations 15.5 (STF)

  • Overview
  • Who Should Attend
  • Certifications
  • Prerequisites
  • Objectives
  • Content
  • Schedule
Course Overview

Duration: 3 Days

Price: SGD 3,165.00

This Siebel Technical Foundations training is appropriate for Siebel 15.x and 8.x customers. It's designed to introduce you to Siebel technical principles and contains information that's essential to technical team members.

Learn To:

  • Navigate, query and edit data in the application.
  • Use Siebel Tools to examine object definitions.
  • Run server jobs.
  • Inspect and test business services, web services and workflows.
  • Administer list of values.
  • Identify Siebel architecture components.

Benefits to You

You'll develop a solid introduction to Siebel applications so you can better understand how to leverage the technical functionality of Siebel applications. What you learn in this course will help you better meet the needs of your organization. You'll also participate in hands-on practices using Open UI to reinforce the concepts.

Who Should Attend

  • Technical Consultant
  • System Analysts
  • Support Engineer

Course Certifications

This course is part of the following Certifications:

Prerequisites

Required Prerequisites:

  • Familiarity with Microsoft Windows

Course Objectives

  • Navigate Siebel applications
  • Run server jobs
  • Identify object types and their relationships
  • Use Siebel Tools to examine object definitions
  • Inspect and test business services and workflows
  • Administer and test a Siebel web service
  • Administer list of values
  • Create, maintain, and query data
  • Describe access control
  • Identify the role of each piece of the Siebel architecture
  • Identify the various Siebel clients

Course Content

Siebel Applications

  • Customer Relationship Management (CRM)
  • Common Entities
  • Customization
  • Siebel Bookshelf and documentation

Navigation

  • Applets, Views, and Screens
  • Drilldowns

Data Manipulation

  • Create, modify, and delete records
  • Use picklists and multi-value groups (MVGs)

Queries

  • Create and save queries
  • Use predefined queries

Access Control and Security

  • Responsibilities, positions, divisions, and organizations
  • Catalogs, categories, and access groups
  • Security

Architecture

  • Siebel Enterprise and Siebel Server
  • Gateway Name Server
  • Component Groups and Components
  • Database Server
  • Siebel Web Server Extension (SWSE)
  • File System

Clients

  • Web Client: high interactivity and standard interactivity
  • Open UI Client
  • Developer Web Client
  • Mobile Web Client
  • Datasources and configuration files

Server Manager

  • Server Management screens
  • Jobs
  • Log settings and files

Object Definitions

  • UI layer, business layer, data layer
  • About View

Siebel Tools

  • Navigate, edit, and compile object definitions
  • Trace objects from the UI to the data layer

Data Model

  • Tables, columns, primary keys, and foreign keys
  • Indexes and user keys
  • Extension tables: 1:1 and 1:M

Process Automation

  • Property sets
  • Business services
  • Declarative automation
  • Business service simulator

Siebel Workflow

  • Workflow processes
  • Workflow process designer

Integration Objects and Web Services

  • Integration Objects (IO)
  • Siebel web services

List Of Values (LOVs)

  • List of values administration

 

Course ID: STF


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