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Microsoft Outlook 2016 ()

  • Overview
  • Who Should Attend
  • Certifications
  • Prerequisites
  • Objectives
  • Content
  • Schedule
Course Overview

Duration: 2 Days

This two days Microsoft outlook training class introduces the 2016 interface and gets students up and running quickly working with messages, calendars and contacts and teaches them to work with some of the more advanced features of Outlook.


Who Should Attend

Course Certifications

This course is part of the following Certifications:


Course Objectives

  • Work with new features in Outlook

  • Work with the ribbon, tabs, groups and commands

  • Work with the Backstage view

  • Set up accounts and work with messages

  • Work with calendars and contacts 

  • Use the Tell Me feature and other new features in 2016

  • Work with tasks and notes

  • Work with signatures and themes

  • Manage the inbox including filtering, creating search folders and archiving 

  • Work with multiple accounts


Course Content

Module 1: The Outlook 2016 Interface

  • Overview of the Outlook Interface

  • The Ribbon

  • Tabs, Groups, and Commands on the Ribbon

  • The Backstage View (File Menu)

Module 2: Performing Popular Tasks in Outlook 2016

  • Setting Up an Email Account

  • Open Email Messages

  • Open Email Messages

  • Reply to and Forward Email Messages

  • Preview and Save an Attachment

  • Print a Message

  • Delete a Message

  • Save a Message in an Alternate Format

Module 3: Working with Messages

  • Compose a Message

  • Add an Attachment

  • Add Voting Options

  • Check Spelling and Grammar

  • Format Text

  • Use Microsoft Word to Edit Messages

  • Insert a Hyperlink or Image in a Message

  • Send a Message

Module 4: Working with the Calendar

  • Change Your Calendar View

  • Set Up Availability Status

  • Print Your Schedule

  • Share Your Calendar

  • Schedule a Meeting

  • Make Updates to Meetings

  • Cancel a Meeting

  • Reply to a Meeting Invitation

  • Schedule an Appointment

  • Make Updates to an Appointment

  • Create Calendar Groups

  • Delete a Calendar

  • Work with Calendar Items

  • Using Multiple Calendars

Module 5: Organizing Contacts

  • Add, Delete, Import, and Print a Contact

  • Update a Contact

  • Locate a Contact

  • Sort Contacts

  • Work with Contact Groups

  • Manage Multiple Address Books

  • Perform a Mail Merge

Module 6: Working with Tasks and Notes

  • Create a Task

  • Print a Task

  • Update a Task

  • Search for Tasks

  • Assign a Task

  • Reply to a Task Request

  • Track Tasks

  • Change Your Task View

  • Work with Notes

Module 7: Using Signature and Themes

  • Create Signatures and Themes

  • Automatically Add a Signature to Messages

  • Modify a Signature

  • Format Outgoing Messages

  • Create and Apply a Theme

Module 8: Managing Your Inbox

  • Search for Messages

  • Create Search Folders

  • Add New Local Folders

  • Move Messages between Folders

  • Group Your Mailbox Items

  • Filter Messages

  • Organize Messages

  • Create and Manage Rules

Module 9: Working with Multiple Email Accounts

  • Setting Up Multiple Accounts in Outlook

  • Send Emails from Different Accounts

  • POP vs. IMAP Email Programs

Module 10: New Features in Outlook 2016

  • Tell Me

  • Improvements to Attachments

  • New Chinese and Japanese Fonts

  • The Email Address Internationalization (EAI) Feature

  • Groups in Outlook

  • Improved Searching

  • The Clutter Feature

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