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OFCN - Operational Foundations for Cisco Service Provider Core Networks (OFCN)

  • Overview
  • Who Should Attend
  • Certifications
  • Prerequisites
  • Objectives
  • Content
  • Schedule
Course Overview

Course Duration: 5 days
OFCN - Operational Foundations for Cisco Service Provider Core Networks - The Operational Foundations for Cisco® Service Provider Core Networks (OFCN) Version 1.0 course introduces level-two personnel to the service provider network operations environment, processes, and management tools and methods and enables students to practice the primary job roles and tasks. The course helps prepare students for the CCNP® SP Operations certification exam. CCNP certification in SP Operations validates basic knowledge and skills of a Tier 2 support engineer in a prescriptive troubleshooting environment within a carrier-class IP Next-Generation Network (NGN) core infrastructure.

Who Should Attend

  • Support staff
  • Service provider network operations center (NOC) personnel
  • Service provider engineers
  • Service provider partners

Course Certifications

This course is part of the following Certifications:


  •  IP networking fundamentals; those topics supported by the ICND1 course.
  •  Operations process knowledge, represented by eTOM and/or ITIL® training or recommendations.
  •  Troubleshooting methodology knowledge or experience as applied to IP network environments.
  •  UNIX and/or Linux operating system experience or general familiarity.
  •  Attendance in Supporting Cisco Service Provider Operations IP NGN (SSPO) v1 course 

Course Objectives

  •  Describe service provider NGN technology trends and their effect on operational environments
  •  Describe the various NMS tools available to monitor networks and network devices
  •  Implement incident (event) management procedures
  •  Demonstrate fault management procedures
  •  Describe the configuration management process
  •  Demonstrate change management procedures
  •  Identify performance management procedures

Course Content

  • Module 1: Operations Functions, Models, and Processes Review
  • Module 2: Cisco IOS® XR Fundamentals
  • Module 3: Change Management Procedures
  • Module 4: Configuration Management Procedures
  • Module 5: IP NGN Troubleshooting Skills
  • Module 6: Performance Management on IP NGN Components Lab Outline

Course ID: OFCN

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