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MS80539 - Installation and Deployment in Microsoft Dynamics® CRM 2013 (MS80539 )

  • Overview
  • Who Should Attend
  • Certifications
  • Prerequisites
  • Objectives
  • Content
  • Schedule
Course Overview

Duration: 2 Days

This two-day training course provides individuals with the skills to install and deploy Microsoft Dynamics CRM 2013. The training material focuses on the components used within a Microsoft Dynamics CRM deployment, the hardware and software requirements needed to successfully deploy Microsoft Dynamics CRM, and the installation instructions for the primary Microsoft Dynamics CRM components: the Microsoft Dynamics CRM Server, the E-Mail Router, and Microsoft Dynamics CRM for Office Outlook. The course also covers upgrading from earlier versions,  configuring an Internet-facing Deployment and administration tasks.

Who Should Attend

This course is intended for implementation consultants, system integrators, or support professionals who need to install and deploy Microsoft Dynamics CRM 2013.

Course Certifications

This course is part of the following Certifications:

Prerequisites

Before attending this course, students must have a working knowledge of:

  • Microsoft Windows Server

  • Active Directory

  • Internet Information Services (IIS)

  • Microsoft Exchange

  • Microsoft SQL Server

  • Microsoft Outlook

Some experience using Microsoft Dynamics CRM 2011 or Microsoft Dynamics CRM 2013 is desirable but not required.

Course Objectives

After completing this course, students will be able to:
  • Describe the components that are required for a successful Microsoft Dynamics CRM implementation.
  • Identify the hardware and software requirements for components of a Microsoft Dynamics CRM implementation.
  • Install Microsoft Dynamics CRM Server.
  • Install Microsoft Dynamics CRM Reporting Extensions.
  • Install and configure the Microsoft Dynamics CRM E-mail Router.
  • Describe the deployment methods for installing Microsoft Dynamics CRM for Outlook.
  • Configure Claims-based authentication and Internet-facing deployment.
  • Upgrade to Microsoft Dynamics CRM 2013.
  • Manage Microsoft Dynamics CRM organizations using the Deployment Manager.
  • Describe the high availability options for Microsoft Dynamics CRM 2013.

Course Content

Module 1: System Requirement and Required Technologies

This module provides a high-level overview of the supporting technologies and describes the components of a Microsoft Dynamics CRM implementation.

Lessons

  • Microsoft Dynamics CRM Offerings
  • On-Premises Licensing Model
  • Online Licensing Model
  • Supporting Technologies
  • Microsoft Dynamics CRM Server
  • Accessing Microsoft Dynamics CRM
  • Microsoft Dynamics CRM for Office Outlook
  • Managing Emails
  • Microsoft Dynamics CRM Reporting Extensions
  • Microsoft Dynamics CRM Language Packs
  • Planning Overview
After completing this module, students will be able to:
  • Describe the Microsoft Dynamics CRM offerings.
  • Describe the licensing model and client access license types.
  • Provide an overview of the supporting technologies.
  • Examine the role of the Microsoft Dynamics CRM Server in a Microsoft Dynamics CRM deployment.
  • Describe the ways to access Microsoft Dynamics CRM.
  • Identify the differences between the two modes of Microsoft Dynamics CRM for Office Outlook.
  • Review the options for managing emails.
  • Review the role of Microsoft Dynamics CRM Reporting Extensions.
  • Review the role of Microsoft Dynamics CRM Language Packs.

Module 2: Install Microsoft Dynamics CRM ServerThis module focuses on installing Microsoft Dynamics CRM Server. It also discusses the required components and Server requirements.Lessons

  • Microsoft Dynamics CRM Server Requirements
  • Microsoft SQL Server Requirements
  • Active Directory Requirements
  • Components Installed During Server Setup
  • Microsoft Dynamics CRM Website
  • Required Installation Rights for Microsoft Dynamics CRM Server
  • Supported Server Topologies
  • Install Microsoft Dynamics CRM Server
  • Installation Troubleshooting
  • Post-Installation Tasks
  • Install Microsoft Dynamics CRM Using the Command Line
  • Deploy Microsoft Dynamics CRM Online

Lab :Install Microsoft Dynamics CRM ServerLab :Load Sample Data

After completing this module, students will be able to:
  • Describe the hardware and software requirements for the Microsoft Dynamics CRM Server.
  • Describe the hardware and software requirements for the Microsoft SQL Server.
  • Identify the components that are installed during Microsoft Dynamics CRM Server Setup.
  • Review the options for creating the Microsoft Dynamics CRM Server website.
  • Review the rights required to install Microsoft Dynamics CRM Server.
  • Install Microsoft Dynamics CRM Server.
  • Review installation troubleshooting and identify known issues.
  • Identify the tasks and configuration settings that are completed after the installation of Microsoft Dynamics CRM Server.
  • Describe how to install Microsoft Dynamics CRM using the command line.
  • Describe how sample data can be added to a Microsoft Dynamics CRM implementation.

Module 3: Install Microsoft Dynamics CRM Reporting Extensions

This module describes the role of Reporting Extensions and provides an overview of the report types that are available in Microsoft Dynamics CRM.

Lessons

  • Microsoft Dynamics CRM Reporting Overview
  • Microsoft Dynamics CRM Reporting Extensions
  • Requirements for Microsoft Dynamics CRM Reporting Extensions
  • Microsoft Dynamics CRM Report Authoring Extension
  • Install Microsoft Dynamics CRM Reporting Extensions

Lab : Install Reporting Extensions

After completing this module, students will be able to:
  • Examine the two types of Reporting Services reports.
  • Review when Microsoft Dynamics CRM Reporting Extensions is required.
  • Identify the requirements for installing Microsoft Dynamic CRM Reporting Extensions.
  • Review when Microsoft Dynamics CRM Report Authoring Extension is required.

Module 4: Manage Microsoft Dynamics CRM with the Deployment ManagerThis module explains how you can redeploy Microsoft Dynamics CRM and use the Microsoft Dynamics CRM Deployment Manager to carry out deployment-wide administration tasks.Lessons

  • Deployment Manager
  • Deployment Administrators
  • Create a New Organization
  • Manage Existing Organizations
  • Manage Servers
  • Configure Access from the Internet
  • Update Web Addresses
  • View License Information
  • Upgrade the Microsoft Dynamics CRM Edition
  • Redeploy Microsoft Dynamics CRM
  • Import Organizations
  • Administer the Deployment Using Windows PowerShell

Lab :Duplicate the Adventure Works Cycles Organization

After completing this module, students will be able to:
  • Describe the Deployment Manager and the role of deployment administrators.
  • Review the steps to create new organizations.
  • Describe the management tasks for existing organizations.
  • Describe how to add an existing organization database to the deployment.
  • Review Microsoft Dynamics CRM Server management tasks.
  • Describe how to update the Microsoft Dynamics CRM web addresses.
  • Review Microsoft Dynamics CRM license information.
  • Describe the Microsoft Dynamics CRM Edition upgrade options.
  • Explore why the redeployment of Microsoft Dynamics CRM is required.
  • Examine Windows PowerShell for performing deployment commands.

Module 5: Upgrade to Microsoft Dynamics CRM 2013This module examines the planning considerations and the steps for upgrading an existing Microsoft Dynamics CRM deployment to Microsoft Dynamics CRM 2013.Lessons

  • Upgrade Considerations
  • Base and Extension Table Merge
  • Upgrade Process Phases
  • Phase 1 – Prepare to Upgrade
  • Phase 2 – Establish the Test Environment

Course ID: MS80539


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