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MS20696 - Administering System Center Configuration Manager and Intune (MS20696)

  • Overview
  • Who Should Attend
  • Certifications
  • Prerequisites
  • Objectives
  • Content
  • Schedule
Course Overview

Duration: 5 Days

Get expert instruction and hands-on practice configuring and managing clients and devices by using Microsoft System Center v1511 Configuration Manager, Microsoft Intune, and their associated site systems. In this five-day course, you will learn day-to-day management tasks, including how to manage software, client health, hardware and software inventory, applications, and integration with Intune. You also will learn how to optimize System Center Endpoint Protection, manage compliance, and create management queries and reports. Additionally, this course, in conjunction with Microsoft Official Course 20695C, also helps certification candidates prepare for Exam 70-696: Managing Enterprise Devices and Apps.

Who Should Attend

This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager and Intune to manage and deploy PCs, devices, and applications. By using Configuration Manager with Intune, EDAs also can support either domain-joined or non-domain-joined Bring Your Own Device (BYOD) scenarios, mobile-device management, and secure data access on common operating-system platforms, such as Windows, Windows Phone, Apple iOS, and Android.
 

Course Certifications

This course is part of the following Certifications:

Prerequisites

Before attending this course, students must have working knowledge at the system-administrator level of the following:

  • Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing.

  • Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.

  • Installation, configuration, and troubleshooting for Windows-based personal computers.

  • Basic concepts of public key infrastructure (PKI) security.

  • Basic understanding of scripting and Windows PowerShell syntax.

  • Basic understanding of Windows Server roles and services.

  • Basic understanding of the configuration options for iOS, Android, and Windows Mobile device platforms.

 

Students who attend this training can meet the prerequisites by obtaining equivalent knowledge and skills through hands-on activities, or by attending the following courses:

  • Course 20697-1: Installing and Configuring Windows 10
  • Course 20697-2: Deploying and Managing Windows 10 Using Enterprise Services
  • Course 20411: Administering Windows Server® 2012

 

Course Objectives

After completing this course, students will be able to:

  • Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment.

  • Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Microsoft Exchange Server.

  • Deploy and manage the Configuration Manager client.

  • Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering.

  • Identify and configure the most appropriate method to distribute and manage content used for deployments.

  • Distribute, deploy, and monitor applications for managed users and systems.

  • Maintain software updates for PCs that Configuration Manager manages.

  • Use Configuration Manager to implement Endpoint Protection.

  • Manage configuration items, baselines, and profiles to assess and configure compliance settings and data access for users and devices.

  • Configure an operating-system deployment strategy by using Configuration Manager.

  • Manage mobile devices by using Configuration Manager and Intune.

  • Manage and maintain a Configuration Manager site.

Course Content

Module 1: Managing PCs and mobile devices in an enterpriseThis module describes the features that Configuration Manager and Intune include, and it details how you can use these solutions to manage PCs and mobile devices in an enterprise environment.Lessons

  • Overview of systems management by using enterprise-management solutions
  • Overview of the Configuration Manager architecture
  • Overview of the Configuration Manager administrative tools
  • Tools for monitoring and troubleshooting a Configuration Manager site
  • Introduction to queries and reports

Lab : Exploring the Configuration Manager tools

  • Searching in the Configuration Manager console
  • Using Windows PowerShell with Configuration Manager
  • Managing components by using Configuration Manager Service Manager
  • Monitoring site and component status
  • Reviewing log files by using Configuration Manager trace

Lab : Creating queries, and configuring Reporting Services

  • Creating data queries
  • Creating subselect queries
  • Configuring a Reporting Services point
  • Creating a report by using Report Builder

After completing this module, students will be able to:

  • Identify the challenges and solutions for managing PCs and mobile devices in today’s enterprise environment.

  • Describe the architecture and roles that pertain to Configuration Manager.

  • Identify the management tools that you can use to perform administrative functions in Configuration Manager.

  • Identify the tools that you can use to monitor and troubleshoot a Configuration Manager site.

  • Create and configure queries and reports in Configuration Manager.

Module 2: Preparing the management infrastructure to support PCs and mobile devicesThis module explains how to prepare the management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Exchange Server.Lessons

  • Configuring site boundaries and boundary groups
  • Configuring resource discovery
  • Configuring the Exchange Server Connector for mobile-device management
  • Configuring user and device collections

Lab : Configuring boundaries and resource discovery

  • Configuring boundaries and boundary groups
  • Configuring Active Directory discovery methods

Lab : Configuring user and device collections

  • Creating a device collection
  • Creating a user collection
  • Configuring a maintenance window

After completing this module, students will be able to:

  • Configure site boundaries and boundary groups in Configuration Manager.

  • Configure resource discovery.

  • Configure the Exchange Server Connector for mobile-device management.

  • Organize resources by using device and user collections.

Module 3: Deploying and managing the Configuration Manager clientThis module explains how to deploy and manage the Configuration Manager client.Lessons

  • Overview of the Configuration Manager client
  • Deploying the Configuration Manager client
  • Configuring and monitoring client status
  • Managing client settings in Configuration Manager

Lab : Deploying the Configuration Manager client

  • Preparing the site for client Installation
  • Deploying the Configuration Manager client software by using client push installation

Lab : Configuring and monitoring client status

  • Configuring client settings

Lab : Managing Client Settings

  • Configuring client settings

After completing this module, students will be able to:

  • Describe the Configuration Manager client requirements, architecture, and functionality.

  • Describe the installation process and methods that you use to deploy the Configuration Manager client.

  • Configure and monitor client status.

  • Manage default and custom Configuration Manager client settings.

Module 4: Managing inventory for PCs and applicationsThis module describes the inventory collection process. Additionally, it details how to configure, manage, and monitor hardware and software inventory, and use the Asset Intelligence and software metering features.Lessons

  • Overview of inventory collection
  • Configuring hardware and software inventory
  • Managing inventory collection
  • Configuring software metering
  • Configuring and managing the Asset Intelligence feature

Lab : Configuring and managing inventory collection

  • Configuring and managing hardware inventory

Lab : Configuring software metering

  • Configuring software metering

Lab : Configuring and managing the Asset Intelligence feature

  • Preparing the site for Asset Intelligence
  • Configuring Asset Intelligence
  • Monitoring license agreements by using Asset Intelligence
  • Viewing Asset Intelligence reports

After completing this module, students will be able to:

  • Describe inventory collection and identify the differences between managing inventory for personal and corporate-owned devices.

  • Configure and collect hardware and software inventory.

  • Manage inventory collection.

  • Configure and manage software metering.

  • Configure and manage Asset Intelligence.

 

Module 5: Distributing and managing content used for deployments

This module explains how to identify and configure the most appropriate method to distribute and manage content that is used for deployments.

Lessons

  • Preparing the infrastructure for content management
  • Distributing and managing content on distribution points

Lab : Distributing and managing content for deployments

  • Installing a new distribution point
  • Managing content distribution

After completing this module , students will be able to :

  • Prepare the infrastructure for content managemnent
  • Distribute and manage content on distribution points

 

 

Course ID: MS20696


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