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Administration Essentials for New Admins: Professional Edition (ADM202)

  • Overview
  • Who Should Attend
  • Certifications
  • Prerequisites
  • Objectives
  • Content
  • Schedule
Course Overview

Course Duration 2 days.
Administration Essentials for New Admins: Professional Edition - is a must for all administrators wanting to maximize implementation of Salesforce Professional Edition. This is the core training that ensures your success with Salesforce. The class will focus on the features and tools needed to manage Salesforce Professional Edition implementation. For maximum benefit, we recommend administrators take this course before starting a Salesforce deployment.

Who Should Attend

  • Administration Essentials for New Admins: Professional Edition is designed for anyone responsible for the setup, configuration, and data for an organization’s Salesforce Professional Edition implementation.

Course Certifications

This course is part of the following Certifications:


The prerequisites include an understanding of basic Salesforce concepts and functionality and completion of the following online courses, which are available at or, for customers, right from the Help site in Salesforce:
  • Getting Started: Navigating Salesforce

Course Objectives

When you complete this course, you’ll be able to:
  • Set up and manage users
  • Customize the application to you specific needs including creating custom fields and page layouts
  • Import data and manage data quality

Course Content

  • Getting Around the App
  • Getting Your Organization Ready for Users
  • Setting Up and Managing Users
  • Security and Data Access
  • Customization
  • Managing Data
  • Activity Management

Course ID: ADM202

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