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IBM Case Manager 5.2: Introduction to Case Manager (F215G)

  • Overview
  • Who Should Attend
  • Certifications
  • Prerequisites
  • Objectives
  • Content
  • Schedule
Course Overview

Course Duration 1 day.
This IBM Case Manager 5.2: Introduction to Case Manager - course is for those whose job includes responsibility for designing, building, and administering Case Manager solutions. The course provides an overview of Case Manager functions and architecture. You work with a functioning IBM Case Manager system to practice the skills required to perform case worker tasks, explore solution structure, and begin planning your solution designs.

Who Should Attend

This intermediate course is for:
  • Anyone who is new to IBM Case Manager and needs to work on cases
  • Anyone who is new to IBM Case Manager and is planning to take more advanced courses

Course Certifications

This course is part of the following Certifications:


You should have completed:
  • Getting Started with Content Navigator 2.0 (WBT) (F2059)

Course Objectives

  • Acquire the knowledge and skills to use Case Manager Client and to begin planning solution design

Course Content

  • Introduction to Case Manager
  • Structure of a solution
  • Process a case
  • Review and split a case
  • Solution design principles
  • Create custom tasks
  • Overview of add-on functions

Course ID: F215G

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